Pills.pk-Refund and Returns Policy

1. Overview

At Pills.pk, we are committed to ensuring your satisfaction with every purchase. This Refund and Return Policy outlines the terms and conditions under which refunds and returns are accepted.

2. Eligibility

a. Refunds: We offer refunds on eligible items within 2 days from the date of delivery.

b. Returns: You may return items for a replacement or exchange within 2 days from the date of delivery.

3. Items Eligible for Refund or Return

a. Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer support team within 2 days of receiving the order. We will arrange for a return and either refund your purchase or send a replacement, as per your preference.

b. Incorrect Items: If you receive an item different from what you ordered, please notify us within 2 days of receiving the order. We will arrange for the correct item to be sent to you or issue a refund.

c. Unopened and Unused Items: In some cases, unopened and unused items may be eligible for return. Please contact us within 2 days of receiving the order for further instructions.

4. Non-Eligible Items

a. Personalized or Customized Items: Items that have been personalized or customized are not eligible for return unless they are defective or damaged.

b. Expired or Short-Dated Products: We do not accept returns or provide refunds for products with expired or short expiration dates unless they are defective or damaged.

5. Refund Process

a. Initiating Refunds: To initiate a refund, contact our customer support team at +923350062105  Please provide your order number and details of the issue.

b. Refund Method: Refunds will be processed using the original payment method. Please allow 3 days for the refund to reflect in your account.

6. Return Process

a. Contacting Customer Support: To initiate a return, contact our customer support team at +923350062105 . Please provide your order number and details of the issue.

b. Return Shipping: Depending on the nature of the return, we will provide instructions for return shipping. Shipping costs for eligible returns may be covered by Pills.pk.

7. Contact Information

If you have any questions about our Refund and Return Policy, please contact us at +923350062105

Last Updated: December 2nd, 2023